Why Are Wasps Flying Into Your Clavering Home? Common Causes and Solutions

A clear call saves time for you and the technician, and a few facts at your fingertips make the booking quick and simple.

Before you pick up the phone

People often wait until they are desperate before calling, and then find it hard to explain what they have seen. A little preparation helps. Take five minutes to write down the basics, from a safe place, and have them in front of you.

You do not need photos, measurements or technical terms. Plain description is best.

If you are anxious, ask someone to help you write the notes. A second pair of eyes catches details you might forget, and the exercise itself calms the nerves. A few lines on a piece of paper are enough.

Try to be at a spot where you can speak without interruption, with the notes in front of you. If children are present, ask another adult to take them out of earshot so you can concentrate.

Keep a pen and paper by the phone. During the call, the business may give you advice about what to do before the visit, and it is easier to follow if you have noted it down.

What the business will ask

Expect questions such as:

• Where have you seen the wasps: inside, outside or both?
• Which part of the property is involved: roof, wall, garden, shed?
• How many wasps, and how long has it been happening?
• Is there easy access to the area, or is there a gate or an obstacle?
• Is anyone at home allergic to wasp stings?
• Is the property a home or a business?

Answer as honestly as you can. If you are not sure, say so.

There are no wrong answers to these questions. The technician is used to dealing with people who are worried and who are not sure what they have seen. A vague answer is better than none, and you can always say that you will look again and call back.

The business will also want to know whether the property is residential or commercial, and whether anyone will be on site. These practical points help to plan the day.

Describing the location

Give directions that a stranger can follow. For example: ‘at the back of the house, on the left as you face it, just under the roof beside the drainpipe’. Mention anything unusual, such as a locked side gate, a dog or parked vehicles.

If the nest is inside, say which room and which wall. If wasps are in several rooms, say which has the most.

Photographs from a safe distance can complement the description, but they are not essential. Make sure that no one climbs a ladder, leans out of a window or crosses a lawn in order to take a picture.

For gardens, describe where the entrance is in relation to features such as a shed, a tree or a fence. For rooflines, say which side of the house and whether it is the front or the back.

If the nest is above ground level, say roughly how high, such as first-floor level or just under the roof. This tells the technician what equipment is needed, and it saves time on the day.

Safety information to mention

Say at once if someone is allergic to wasp stings, as the client’s advice is that this lets the booking be prioritised. Mention young children, pets, or anyone who is elderly or unwell, and anything that might affect the visit.

Do not go close to the nest to improve your description. Stay well away. A colony can contain from 2,000 to 10,000 wasps or more at its peak.

If anyone in the household is anxious about wasps, tell the technician so that they can explain what they are doing. It makes the visit smoother for everyone.

Any limits on access should be mentioned. For example, if the garden gate is locked, tell the technician where to find the key or who will open it.

If your property is in a spot that is hard to find, such as a lane without a clear house number, tell the business how to recognise it. Landmarks you can see from the road are useful.

What it costs and what happens next

The charge is a fixed £90 for each nest, with one visit guaranteed. Each additional nest at the same property is £35 extra. The business works seven days a week, offers same-day service and covers homes and commercial premises. It is fully insured.

After you call, the technician will arrange the visit and will deal with the nest. You will not normally need to be at the exact spot, but someone should be able to give access. It is also worth asking if the empty nest can be removed once the colony is dealt with.

There is no need to clear the area around the nest in advance. Keep children and pets indoors during the visit, and leave the technician to get on with the job.

After the visit, you will be told what has been done. If you have questions about how long wasps may continue to appear or whether anything needs to be repaired, ask them at that point.

Note the date and time of the booking, and keep any confirmation message. If your plans change, tell the business as soon as you can.

Calling from Clavering

To book, ring 01245 327274 or fill in the booking form on the contact page. Customers in Clavering and the surrounding villages are covered. Online enquiries are handled by the same team, so use whichever suits you best.

If you prefer not to speak on the phone, the booking form on the contact page lets you write your details and a note about what you have seen. The same information is useful whichever route you choose.

It does no harm to call even if you are unsure. A few minutes of conversation can clear up whether a visit is needed.

Some callers worry about being a nuisance, but dealing with wasp nests is the whole purpose of the service, and they are keen to help you resolve the problem.

Frequently asked questions

More wasp advice for Clavering