Wasp Nests Under Roof Tiles – A Common Problem for Birch Homes

A same-day service is only useful if the household is ready for it, so this guide covers what to arrange between the phone call and the technician's arrival.

When the answer is today

Same-day service is offered, which means that a nest found this morning does not have to wait until next week. That is welcome when wasps are heading into the house or a child is due home from school. But it also means you may have little notice, and it helps to be ready.

This guide is about the hours between the booking and the visit. It cannot promise when the technician will arrive, as that depends on the day. What it can do is help you use the waiting time well.

A same-day option is particularly welcome when the household has a reason for urgency: a family member with an allergy, a party planned in the next few days, or a child who has just been stung. If that applies, say so when you ring.

The first ten minutes after you book

Start with safety. Gather everyone indoors, close windows and doors on the side of the house with the nest, and check where the pets are. If you have been watching from the garden, come in.

Then clear the ground beneath the entrance, but only if you can do so quickly and quietly. Move toys, bicycles, garden furniture and washing, then step back. If you cannot clear it safely, leave it.

Finally, look for the things that will slow the visit down, such as a locked side gate, a car blocking the drive or a dog that needs shutting in.

Take a moment to tell others in the house what is happening. A teenager who comes home early and goes straight into the garden could walk into trouble. A quick word with each person is enough.

Access and who needs to be there

The technician needs to be able to reach the nest. Think about the route: the side gate, the back garden, a garage or the front path. Make sure each is unlocked and clear, or that someone can open it.

If you cannot be at home, tell the business who will be, or how access can be arranged. A neighbour or a family member can meet the technician, as long as they know where the nest is and understand that they should stay away from it.

If you are a tenant, check whether the landlord or agent needs to be told, and look at your tenancy agreement for who deals with pests. Who is responsible is not something this guide can settle.

If your property has a key safe or entry code, make sure whoever is meeting the technician knows how to use it, or leave a clear note. Little delays like this are the most common reason for a visit taking longer than it should.

Waiting well

While you wait, keep the family occupied indoors. Do not go out to check on the nest, and do not try to get things from the garden. If a wasp has come inside, open a window in a room away from the nest and let it leave.

• Keep children away from windows facing the nest.
• Keep pets in a quiet room.
• Leave the entrance exactly as it is. Do not seal it.
• Keep your phone nearby in case the technician calls.

If anyone in the household has an allergy to stings, make sure everyone knows what to do and where the phone is. For signs of a serious reaction, such as swelling of the face, lips or throat, difficulty breathing or dizziness, call 999.

Use the time to write down a few details, such as where the wasps are going in and when you first saw them. You can pass these to the technician in a minute when they arrive.

If you work from home, think about the room you use. A study next to the affected wall could be uncomfortable for the visit, and moving your laptop to another part of the house is a small step that avoids distraction.

Price and booking

The fixed price for treating one nest is £90 and that comes with one visit guaranteed. Should you find another nest at the same address, the price for that one is £35 extra. You can book any day of the week, and same-day service is on offer, and the work is fully insured for domestic and commercial customers.

Bookings are taken on 01245 327274 or use the online booking form on the contact page. A technician covers Birch and nearby villages. If your situation is urgent, say so at the start of the call. If anyone at home is allergic to stings, say so at once and the booking can be prioritised. No response time can be promised.

Having a quote in advance makes the day simpler, since there is nothing left to discuss when the technician arrives. You can ask any remaining questions on the phone before the visit.

When the technician has gone

Stay inside until the technician says it is safe to go out. Over the next few days, keep an eye on the roof edge from a distance. A few wasps may come back to the spot from habit, but the steady traffic should stop.

Ask whether the empty nest can be taken down, and whether anything at the roof needs a repair. A roofer can look at any gaps once the nest is no longer active. If wasps are still using the entrance after a day or two, ring the business and say what you have seen.

Be patient if wasps linger for a short while. The roof will settle down in the following days.

If you have any questions afterwards, a call to the business is the best next step.

Frequently asked questions

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